2000 Tax Help Archives  
  Home > Tax Help Archives > 2000 > Publications > Publication 947

Publication 947 2000 Tax Year

How To Get More Information

This is archived information that pertains only to the 2000 Tax Year. If you
are looking for information for the current tax year, go to the Tax Prep Help Area.

You can order free publications and forms, ask tax questions, and get more information from the IRS in several ways. By selecting the method that is best for you, you will have quick and easy access to tax help.

Free tax services. To find out what services are available, get Publication 910, Guide to Free Tax Services. It contains a list of free tax publications and an index of tax topics. It also describes other free tax information services, including tax education and assistance programs and a list of TeleTax topics.

Computer:

Personal computer. With your personal computer and modem, you can access the IRS on the Internet at www.irs.ustreas.gov. While visiting our Web Site, you can select:

  • Frequently Asked Tax Questions to find answers to questions you may have.
  • Fill-in Forms to complete tax forms on-line.
  • Forms and Publications to download forms and publications or search publications by topic or keyword.
  • Comments & Help to e-mail us with comments about the site or with tax questions.
  • Digital Dispatch and IRS Local News Net to receive our electronic newsletters on hot tax issues and news.
You can also reach us with your computer using any of the following.
  • File Transfer Protocol at ftp.irs.ustreas.gov
  • Direct dial (by modem) 703-321-8020

Fax:

TaxFax Service. Using the phone attached to your fax machine, you can receive forms and instructions by calling 703-368-9694. Follow the directions from the prompts. When you order forms, enter the catalog number for the form you need. The items you request will be faxed to you.

Phone:

Phone. Many services are available by phone.
  

  • Ordering forms, instructions, and publications. Call 1-800-829-3676 to order current and prior year forms, instructions, and publications.
  • Asking tax questions. Call the IRS with your tax questions at 1-800-829-1040.
  • TTY/TDD equipment. If you have access to TTY/TDD equipment, call 1-800-829-4059 to ask tax questions or to order forms and publications.
  • TeleTax topics. Call 1-800-829-4477 to listen to pre-recorded messages covering various tax topics.

Evaluating the quality of our telephone services. To ensure that IRS representatives give accurate, courteous, and professional answers, we evaluate the quality of our telephone services in several ways.
  • A second IRS representative sometimes monitors live telephone calls. That person only evaluates the IRS assistor and does not keep a record of any taxpayer's name or tax identification number.
  • We sometimes record telephone calls to evaluate IRS assistors objectively. We hold these recordings no longer than one week and use them only to measure the quality of assistance.
  • We value our customers' opinions. Throughout this year, we will be surveying our customers for their opinions on our service.

Walkin:

Walk-in. You can pick up certain forms, instructions, and publications at many post offices, libraries, and IRS offices. Some libraries and IRS offices have an extensive collection of products available to print from a CD-ROM or photocopy from reproducible proofs.

Envelope:

Mail. You can send your order for forms, instructions, and publications to the Distribution Center nearest to you and receive a response 7 to 15 workdays after your request is received. Find the address that applies to your part of the country.

  • Western part of U.S.:
    Western Area Distribution Center
    Rancho Cordova, CA 95743-0001
  • Central part of U.S.:
    Central Area Distribution Center
    P.O. Box 8903
    Bloomington, IL 61702-8903
  • Eastern part of U.S. and foreign addresses:
    Eastern Area Distribution Center
    P.O. Box 85074
    Richmond, VA 23261-5074

CD-ROM:

CD-ROM. You can order IRS Publication 1796, Federal Tax Products on CD-ROM, and obtain:
  

  • Current tax forms, instructions, and publications.
  • Prior-year tax forms, instructions, and publications.
  • Popular tax forms which may be filled-in electronically, printed out for submission, and saved for recordkeeping.
  • Internal Revenue Bulletins.
The CD-ROM can be purchased from National Technical Information Service (NTIS) for $25.00 by calling 1-877-233-6767 or for $18.00 on the Internet at www.irs.ustreas.gov/cdorders. The first release is available in mid-December and the final release is available in late January.

Previous | First

Publication Index | 2000 Tax Help Archives | Tax Help Archives | Home