March 02, 1998
IRS Offers Saturday Hours
for Taxpayer Assistance
WASHINGTON - The Internal
Revenue service will offer special extended walk-in service at over 150 locations across
the country on six Saturdays from March 7 to April 11, 1998. The offices will be open from
9:00 am to 3:00 pm local time. The extended service is
one of the customer improvements recommended by Vice President Gore's National Performance
Review Task Force. Other customer improvements recently made by the IRS include special
Problem Solving Days for taxpayers who have been unable to resolve their tax situations.
During the Saturday hours, taxpayers will be able to pick up
forms and publications, get answers to account and tax law questions, receive verification
of their individual taxpayer identification number (ITIN) documentation, and make
payments. In addition, during the last three Saturdays -- March 28 and April 4 and 11 --
the IRS will help prepare returns for low income, elderly, and Earned Income Tax Credit
(EITC) eligible taxpayers.
Many people will find it more convenient to visit the IRS on a
Saturday to get the help they need, rather than trying to fit it into their busy weekday
schedules," said IRS Commissioner Charles 0. Rossotti.
For many of these services, taxpayers do not have to visit the
IRS at all. Most products and services the IRS offers are available through other means.
For example, taxpayers with tax law or account questions can
call the IRS toll-free help line -- 1-800-829-1040 -- from 7:00 am to 11:00 pm Monday
through Saturday. Free forms and publications are available through a toll-free order
line, at 1-800-829-3676, on the IRS website at www.irs.ustreas.gov, and via return fax through TaxFax --
call 703-368-9694. And taxpayers may receive return preparation assistance from IRS's
local Volunteer Income Tax Assistance (VITA) and Tax Counseling for the Elderly (TCE)
programs, frequently offered at libraries and other community locations.
Taxpayers may call the help line at 1-800-829-1040 to find the
locations for Saturday walk-in, VITA and TCE assistance.
Previous | Next
1998 IRS News Releases | News Releases Main | Home