2003 Tax Help Archives  

Toll-Free Telephone Service

This is archived information that pertains only to the 2003 Tax Year. If you
are looking for information for the current tax year, go to the Tax Prep Help Area.

Free tax help from the IRS is just a phone call away. The IRS provides various services through its toll-free telephone numbers. You can order forms and publications, listen to prerecorded tax information, check on the status of your refund, or ask questions about your tax return. Some of these services are available 24 hours a day, seven days a week.

You can call the IRS Tax Help Line for Individuals, 1-800-829-1040, to get answers to your federal tax questions.

You can check the status of your refund by calling the Refund Hotline at 1-800-829-1954. You will need to know your filing status and the exact whole-dollar amount of your expected refund.

Help for small businesses, corporations, partnerships and trusts who need information or help preparing business returns is available at the Business and Specialty Tax Line at 1-800-829-4933. Customers calling this number can apply for a new Employer Identification Number (EIN) and receive help on employment, partnership, corporation, estate, gift, trust and excise taxes, as well as issues related to Federal Tax Deposits. The toll-free Help Line, Refund Hotline and Business and Specialty Tax Line numbers are available from 7:00 a.m. to 10:00 p.m. (local time) weekdays. In addition, the 1-800-829-1040 customer service line is available from 10:00 a.m. to 3:00 p.m. (local time) on Saturdays from January 24 though April 10.

For tax forms and instructions for current and prior years, as well as a variety of free publications, call 1-800-TAX-FORM (1-800-829-3676). Copies of forms, publications and other helpful information are also available around-the-clock at the IRS Web site at www.irs.gov.

You can listen to recorded messages covering more than 100 tax topics, by calling the IRS TeleTax number, 1-800-829-4477. Topics include items such as: "Who Must File?," "Highlights of Tax Changes," "Education Credits," “Individual Retirement Accounts," "Earned Income Tax Credit," "Should I Itemize?," "What to Do if You Can't Pay Your Tax" and more.

TeleTax will also let you check the status of your income tax refund. You will need to provide the filing status you used on the return and the dollar amount of the expected refund. Automated refund information is generally available four to five weeks after you have filed your tax return.

Hearing-impaired individuals with access to TTY/TDD equipment may call 1-800-829-4059 to ask questions or to order forms and publications.

For more information about services provided by the IRS, review the Form 1040 instruction packet or Publication 910, “Guide to Free Tax Services.” Call the number listed above for ordering forms and publications, or download a copy from the IRS Web site at www.irs.gov. The IRS Web site also provides a wealth of useful information for both individual and business taxpayers. Check it out — it's worth a visit.

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