November 10, 1998
IRS Offers Phone & Web Help
for Employers' Tax Questions
WASHINGTON - The Internal Revenue Service today announced new
telephone and computer services to help taxpayers with employment
The IRS is testing a special call site at its Martinsburg, West
Virginia, Computing Center to answer employment tax questions.
Taxpayers may reach the site by calling 304- 262-4400 (not a
toll-free number) or by computer through a new "employment taxes"
page on the IRS Web site. This test will continue until December 31,
The IRS is offering employers various types of assistance
through its Web site at www.irs.ustreas.gov. Taxpayers may select
"Tax Info for Business" from the site's home page, then go to
"Employment Taxes" for links to specific subjects or services. Users
may download related forms or publications, review frequently asked
questions, access tax calendars, compute taxes to be withheld from
employees, or select interactive help to communicate with an IRS
customer service representative.
Although the test of online, interactive help will end on
December 31, the other Web services for employers will remain.
Taxpayers who have questions about their own account status should
phone the Martinsburg site directly, rather than give account
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